FAQs

Here we have a collection of commonly asked questions to help you in finding the right wiper blade for your vehicle. If you can't find an answer here just email us on info@windscreenwipers.co.uk and we'll be more than happy to help.

My order arrived damaged or is not what I ordered, what do I do?

We pack your order with extreme care, but appreciate sometimes things can go wrong. If your item is delivered damaged, faulty or is not the product you ordered we will replace the item or refund you in full. If this is the case please email us within 7 days of delivery at help@windscreenwipers.co.uk

I haven't received my order yet, what can I do?

If you selected Special Delivery or Recorded Delivery your tracking number will be included in the despatch email we send you. If you have not received this please contact us at help@windscreenwipers.co.uk for a tracking number. Your order may then be tracked on the Royal Mail website.
If you selected standard First Class delivery then we request that you wait five working days for your order to arrive. During this time you should contact your local Royal Mail sorting office to enquire whether they have attempted to make delivery but have not left a card. We often find that the parcel has been left with a neighbour so it would also be worth asking them. If your order has still not arrived after six working days then please contact us at help@windscreenwipers.co.uk and we will do our best to locate it. In any event you must contact us within 14 days of despatch otherwise we will be unable to help.

What are Flat Style Wiper Blades?

The new flat style wiper blades use bracketless technology and internal spring strips, which replace the conventional metal frame. This allows for a more streamlined wiper blade, reducing wind noise.The internal spring strip gives an even pressure along the length of the blade as opposed to the 6 - 8 pressure points of a conventional wiper blade.

FLAT WINDSCREEN WIPERS FITTED FROM NEW.
Flatwiper blades are increasingly being fitted as standard to new cars and if this type of wiper blade was fitted to your vehicle from new, they can only be replaced with the same type of flat wiper blades. Flat wiper blades use a different type of fitting to attach them to the wiper arm.

UPGRADING TO FLAT WIPER BLADES.
If your vehicle has conventional wiper blades fitted, you now have the option to 'retrofit' the new flat style of wiper blades. The retrofit flat wiper blades we offer all have integrated adaptors that take the conventional hooked shape wiper arm. Fitting is as straightforward as replacing conventional wiper blades.

Your Website shows a Different Size Wiper Blade to What is Fitted to my Car

There are several factors that can cause a discrepancy between the size and type of wiper blade that is fitted to your car and what our website states. Please remember that our website is a guide only and we always recommend that you measure your existing wiper blades and check the fitting shown for each blade.

Sometimes during the course of vehicle production the vehicle manufacturer may have fitted slightly different wiper blades to what appear to be identical models. This is often the case where the manufacturers first choice of supply has been exhausted or temporarily out of stock, so a second supplier is used.

It is also worth remembering when you select the year of your vehicle that our website refers to the 'year model' which may not necessarily be the same year that your vehicle was registered. For instance the Citroen C5 had conventional wiper blades fitted to the 2003-year model. The 2004-year model had the new style Flat wiper blades. If you car was registered in the latter part of 2003 or the beginning of 2004, it could be either the 2003 or 2004 year model.

If in doubt, please email us at help@windscreenwipers.co.uk or call us on 0845 475 6001

Should I Replace Wiper Blades as a Whole or Just use Refills?

A wiper blade consists of the rubber wiping element and the superstructure with brackets and joints that distribute the arm pressure and give the blade its flexibility. The different parts that make up a complete wiper blade are manufactured to perform as a single unit. A refill is just the rubber element.

Replacing just the refill is a low-cost alternative to changing the wiper blade however, changing the complete blade is typically much easier, faster and will usually produce a better result. Replacing the refill too many times should be avoided, as the wiper blade superstructure will become weaker over time.

Is it Sufficient to Replace Just the Drivers Side Wiper Blade?

It is recommended to replace both the driver's side and passenger's side wiper blades at the same time for improved vision and increased safety. Do not forget to replace the rear-window windscreen wiper blade as well.

Do I Need to Clean my Windscreen Before Installing New Wiper Blades?

Windscreen contamination is a common cause for poor wiper blade performance even if the wipers are in good condition. Some kinds of contamination, such as tree sap, can destroy the rubber element in a short time. We therefore recommend that you thoroughly clean your windscreen prior to fitting new windscreen wipers.

How Often Should Wiper Blades be Replaced?

Windscreen Wipers are a vital safety aspect of your vehicle and as such should be replaced when they no longer perform as expected. During their life they will probably clean an area equivalent to over 40 football pitches or about 1,500,000 wipes. They have to endure freezing temperatures in the winter, the extreme heat of direct sunlight and the effect of UV rays in the summer. Other factors like tree sap, diesel particles and even car washes can affect their lifespan. Like any other natural material the rubber will begin to wear out and we recommend you change you windscreen wipers when their performance starts to diminish or at least every year.

Why Buy From windscreenwipers.co.uk?

windscreenwipers.co.uk is owned and operated by Wiper Blades Ltd. and are an independent company. As our name suggests, we specialise in the supply of windscreen wipers. We offer the widest choice of quality wiper blades, from the worlds major manufacturers, including Champion, Trico and our own range of WSW Aero Dynamic windscreen wipers. You can be sure that any windscreen wiper we supply has been manufactured to the highest quality standards and we stock wiper blades for almost every vehicle on the road. Our quick and easy search on this website not only enables you to accurately identify the correct wiper blades for your vehicle, but will also give you a wide choice of quality wiper blades. Order by 4.30pm on any weekday and we aim to despatch your order the same day.